How do I contact someone in customer service? Mike October 16, 2017 23:26 Updated Follow Customer service hours: Monday - Friday: 9am - 5pm PST Please allow up to 48 hours for someone to get back to you. We can be reached by phone at 805-628-9020 and by email here. Related articles Give us a call How do I make an exchange or return? Where are Iron & Resin products manufactured? Comments 0 comments Article is closed for comments.