How do I contact someone in customer service? Andrew October 16, 2017 23:26 Updated Follow Customer service hours: Monday - Friday: 9am - 5pm PST Please allow up to 48 hours for someone to get back to you. We can be reached by phone at 805-628-9020 and by email here. Related articles Give us a call What's your return policy? How do I track my order? How to care for waxed canvas. Send an email Comments 0 comments Article is closed for comments.